Global Service & Technical Support | Circular Knitting Machines

Beyond Machinery: A Partnership for Efficiency

At ORUTEX, it is understood that a machine is only as good as the service behind it. From the moment an inquiry is made to years after installation, comprehensive support is provided to ensure your production line never stops. Your efficiency is our priority.

Comprehensive Lifecycle Support

From the moment a machine is ordered to its daily operation years later, a complete range of technical services is provided to maximize your investment return.

25

YEARS OF EXPERIENCE

“At ORUTEX, the delivery of a machine is not seen as the conclusion of a transaction, but the commencement of a long-term partnership.”

Our Service Workflow

At ORUTEX, a comprehensive service lifecycle is implemented to ensure your circular knitting machine investment yields maximum returns. From the initial technical assessment to final on-site commissioning and routine maintenance, every phase is meticulously managed. Continuous production stability is guaranteed, and potential downtime is minimized through our standardized support protocols.

Inquiry

In-Depth Requirement Analysis

Your needs are prioritized. Detailed analysis of your target fabric samples, yarn types, and daily production capacity is conducted. The specific demands of your market are fully understood before any recommendation is made.

Customized

Tailored Machine Configuration

The optimal solution is engineered. Based on the analysis, the most suitable machine gauge, diameter, and feeder numbers are selected. A customized proposal is presented to maximize your investment return and production versatility.

Manufacturing

Rigorous Manufacturing & Testing

Quality is strictly controlled. Every circular knitting machine is assembled with precision and subjected to a continuous “running test” with yarn in our factory. Stability and fabric quality are verified before shipment is approved.

Shipping

Secure Logistics & Export

Delivery risks are minimized. Vacuum packaging and robust wooden crating are used to protect the equipment against humidity and impact. Logistics and export documentation are handled professionally to ensure smooth customs clearance.

Traning

On-site Commissioning & Training

Operational readiness is guaranteed. Experienced engineers are dispatched to your site for installation. Comprehensive training on machine operation and basic maintenance is delivered to your staff to ensure an immediate production start.

After Sales service

Lifetime Support & Optimization

Continuous value is created. Rapid response to spare parts requests and technical troubleshooting is provided globally. Future upgrades and pattern suggestions are also offered to keep your business competitive in the long run.

Genuine Spare Parts Supply Chain

Machine longevity is secured. A comprehensive inventory of genuine components is maintained to ensure immediate availability. Every part is precision-engineered to match the original specifications of your ORUTEX equipment, guaranteeing seamless compatibility and optimal fabric quality.